Legal

Privacy Policy

Last updated: July 4, 2026

1. Introduction

At SoftwareNet Group ("we", "us", "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect from you when you visit our website or use our services, why we collect it, and how we use, store, and protect that information. By using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in several ways to provide and improve our services to you.

Personal Information

When you submit a form on our website, such as the contact form or quote request form, we may collect the following personal information:

  • Full Name — used to identify you and address your inquiry.
  • Email Address — used to communicate with you about your request.
  • Phone Number — used to contact you regarding your project.
  • Company Name — used to understand your business context.

Technical Data

We automatically collect certain technical data when you visit our website:

  • IP Address — used for security, analytics, and server administration.
  • Browser Type — used to ensure compatibility with our website.
  • Device Information — used to optimize your experience on different devices.

Usage Data

We collect information about how you interact with our website:

  • Pages Visited — used to understand which content is most useful.
  • Time Spent — used to improve our content and services.
  • Cookies — used to enhance your browsing experience.

3. How We Use Your Data

We use the information we collect for the following purposes:

  • Respond to inquiries and provide quotes — to answer your questions and deliver tailored proposals.
  • Provide requested services — to deliver the software solutions and support you request.
  • Improve website performance and user experience — to analyze trends and optimize our services.
  • Send relevant communications — to send updates, newsletters, or promotional materials with your consent.

4. Who Has Access to Your Data

We do not sell your personal information. Access to your data is restricted to:

  • Authorized employees and contractors — who need access to perform their duties.
  • Third-party service providers — such as FormSubmit for form processing and hosting providers.
  • Legal authorities — when required by law or to protect our rights and safety.

5. Third-Party Services

We use trusted third-party services to operate our website and provide our services:

  • FormSubmit.co — used to process form submissions from our website.
  • Google Analytics — if enabled, used to analyze website traffic and user behavior.
  • Hosting providers — used to host our website and store your information securely.

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Personal information collected through contact forms is retained for up to 24 months after our last interaction with you, unless you request earlier deletion. Technical and usage data may be retained for up to 12 months for analytical purposes. After the retention period expires, we securely delete or anonymize your data.

7. Your Rights

You have the following rights regarding your personal data:

  • Access your data — request a copy of the personal information we hold about you.
  • Request correction — request that we correct any inaccurate or incomplete information.
  • Request deletion — request that we delete your personal data from our systems.
  • Opt-out of communications — unsubscribe from marketing emails or newsletters at any time.

To exercise any of these rights, including requesting the deletion of your data, please contact us using the contact information provided below. We will respond to your request within 30 days.

8. Cookies

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. Cookies are small text files stored on your device. You can manage your cookie preferences through our cookie banner or by adjusting your browser settings. For detailed information about the cookies we use, please review our Cookie Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: